Masimu.com
FREQUENTLY ASKED QUESTIONS
How long does delivery take?
We offer same-day delivery for orders within Nairobi and Machakos. For other regions across Kenya, delivery typically takes 1-3 business days.
Is delivery free?
Delivery within Nairobi and Machakos is Free. For other regions, delivery charges vary based on location.
Do you deliver countrywide?
Yes! We deliver to all counties in Kenya through our trusted courier partners.
Do you sell Safaricom products and airtime?
Yes, we are an authorized retailer for Safaricom products including Bamba airtime, Neon phones, and routers.
Can you help me set up my new device?
Yes! Our staff will be happy to help you set up your new phone or gadget when you purchase from us.
INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
Still Have Questions?
Can't find the answer you're looking for? Please don't hesitate to call us at 0718400400 or email [email protected] - we're always happy to help!
